Return Policy

Textbooks
With a valid sales receipt, textbooks may be returned for their full purchase price or rental price up to the date posted by Kennedy's Wildcat Den management. Refunds will be made in the same payment method used to purchase the books originally (cash or credit).

Textbooks must be returned in the exact same condition as purchased, with NEW textbooks free of marking or damage to the covers and pages. Diskette and CD-ROM packs must be unopened. Textbooks purchased NEW but returned in USED condition will be refunded at the used price of the textbook if Kennedy Book Store still has a need for the title; if not, the book will be purchased back at its current wholesale value.

**SUMMER / FALL 2017**

UK Fall Undergrad - August 30, 2017
UK Fall Law - August 26, 2017

UK Fall Nursing - August 30, 2017
UK Fall Medical - August 30, 2017

Textbooks for classes that do not start during the first week of the semester will be given five days, beginning with the day the class starts, for a full refund.

Textbook Rental Return Date:
The day after finals for Summer I and Summer II.  
Fall 2017- December 9, 2017

We are unable to accept returns for the following items:
Cliff Notes, Study Aids, or Test Preps.
Computer Software that has been opened.
Special Orders of textbooks or general merchandise.

**All returns subject to management approval**

 

UK Clothing, Gifts and Souvenirs
If you are not satisfied with your purchase for any reason, you may return the items for a full refund as long as the following guidelines are observed:

All return / exchanges are to be shipped to the following address:
Kennedy's Wildcat Den
Attn: UK Apparel and Gifts
405 South Limestone Street
Lexington, KY 40508

  1. The return must be received within 30 days of purchase for a refund.
  2. The items must be in new, resalable condition.
  3. The original receipt, or a copy of the original receipt, must be enclosed in the package with the returned item. If the original receipt is not available or the return is made after 30 days, you may make an exchange.
  4. All returns / exchanges must include a completed return form.
  5. All exchanges must be made within 30 days of purchase.
  6. Sale merchandise and dated merchandise is non-returnable.
  7. A $5.00 shipping and handling fee will be applied to each mail order exchange.

DOWNLOAD THE RETURN FORM HERE

Gift Cards
Card is redeemable for merchandise only.
Unused value remains on card and cannot be redeemed for cash.
Kennedy's is not responsible for lost, stolen, damaged or unauthorized use of Gift Cards.
See back of card for details.

General Books and Study Guides
Non-Returnable

Art Part
All exchanges must be made within 30 days of purchase.

Clearance Items, Dated Merchandise, Sale Items and Special Orders
Non-Returnable

Greek Shop
Greek items may be returned for a refund within 30 days with a dated receipt if the items are in new, resalable condition. Without a receipt of after 30 days, the items may be exchanged. All returns/exchanges must be made within 30 days from the purchase date. All sales are final on customized and clearance items, dated merchandise, and special orders.

Dated Merchandise
Example: SEC Tournament, Final Four
Non-Returnable

Software and Printer Cartridges
Non-Returnable